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Reopening & New Booking Terms

Reopening Guidelines & New Risk-Free Booking Terms

Last updated 8:40 AM 6/26/2020

We couldn't be more excited about reopening after the recent closures! We, like so many, have been couped up and are ready to rediscover the mobility, adventure and freedom of America's amazing open spaces!

We invite you to read on to find more about what Wildland trips will look like and to learn about our new, risk free booking terms!

#SafeTravel


Use of the World Travel and Tourism Council's #SafeTravel logo indicates that we are following an accepted standard of health and hygiene protocols in the new Covid-19 world. These protocols are based on medical evidence and guidelines from the Centers for Disease Control and Prevention, World Health Organization, and the World Travel and Tourism Council. With over 1200 travel organizations currently using this badge of safety, it offers travelers an objective, 3rd party verification tool to verify companies have implemented science-driven protocols and are meeting high safety standards.

What Trips Look Like

New Trip Procedures

Our new protocols were developed by guidance from public land management agencies, travel industry peers, the U.S. Travel Association, the CDC, and various public health experts. They utilize a layered approach of practices and behaviors which address the entirety of a trip continuum; i.e., actions aimed at minimizing risk before, during, and after a trip.

Pre-trip

  • Updated guest packing lists are effective immediately to include all items from trip information packets, plus facemasks, hand sanitizer, and antibacterial wipes. 2-3 facemasks are recommended for a 3-6 day trip. Staff will carry extra masks for those who need them.
  • Increased cleaning and sanitization of all company-shared workplace spaces, trip-supplied gear, and vehicles has been implemented. These practices include shelving certain pieces of gear for 7-plus days after use so viruses might die (rotations), laundering, and the use of diluted bleach, a CDC-recommended disinfectant for use against COVID-19.
  • Any staff or guest who has been in close contact with someone known to have COVID-19, or who has experienced any flu-like symptoms (cough, fever, shortness of breath/difficulty breathing, muscle pain, headache, sore throat, body aches/chills, recent loss of taste or smell) within 14 days of their scheduled trip, will not be allowed to join the trip.

During a Trip

  • Physical distancing (minimum of 6 feet) will be practiced at all times unless direct person-to-person interaction is essential, in which case interacting parties will be required to wear facemasks if able. The only exception to this might be company-provided transportation of some family groups.
  • Facemasks must be worn in any enclosed space (buildings, group travel in vehicles). Masks must be worn prior to entering such spaces, while in the space, and upon exiting.
  • Transportation may or may not be provided depending upon COVID-19 transmission risk. In general, trips with mixed groups will not provide transportation, in which case guests will need to provide their own transportation.
  • All company-supplied gear to be used solely by one guest, or possibly a family group, will be designated and labeled for use by that guest(s) only. This will include all food related items (bowls, cups, utensils), as well as tents, backpacks, sleeping bags, and sleeping pads.
  • A trash bag will be provided and designated for use by each guest. This will be for disposal of personal tissues, baby wipes, sanitizing wipes, or any other item of biohazard concern. Each guest will be responsible for their personal bag and disposing of it properly at the end of their trip.
  • Dedicated hand wash stations with soap will be utilized in each camp. Hygiene, as always, will be stressed.
  • Group sizes of 10 or more will be split to maintain groups of 10 or less.
  • Any staff or guest who develops flu-like symptoms (cough, fever, shortness of breath/difficulty breathing, muscle pain, headache, sore throat, body aches/chills, recent loss of taste or smell) during a trip will be physically distanced from the rest of the group, and from any community spaces or items. Affected individuals will be required to wear a facemask. Staff or a designated person will consult with the local managing agency for guidance on suggested management of the situation and potential evacuation of the affected individual(s). Staff will also carry extra trash bags to put affected individuals gear into. If staff are in the position of providing direct care to an affected guest, they will be physically distanced from the rest of the group for the remainder of the trip.
  • Any guest who develops flu-like symptoms (as defined above) and is evacuated by the company will be transported from the field by helicopter or ambulance to the nearest appropriate community. Exceptions include guests who are able to drive their own vehicles or have a family member present and able to drive. Transportation costs will be the responsibility of the guest.

Post-trip

  • Any staff or guest who develops flu-like symptoms (cough, fever, shortness of breath/difficulty breathing, muscle pain, headache, sore throat, body aches/chills, recent loss of taste or smell) 14 days post-trip will be required to contact and inform us of their symptoms. If informed that anyone associated with a trip has experienced any flu-like symptoms, all staff and guests from that trip will be called to inform them, and required health professionals and/or agencies contacted (anonymity will be protected to the extent possible).

Please know that all staff have been trained in these practices, and that we will adapt or evolve practices as the efficacy and general knowledge of COVID-19 prevention strategies become better understood, or if local, state, or federal mandates dictate something different or additional.

Also understand that The Wildland Trekking Company and Wildland Llamas do not guarantee or warranty against the risk of infection, nor do we guarantee that the above practices will be followed in every instance due to unique conditions/circumstances that may prevent us from doing so.

For additional information on any of this, or travel with us in general, please call 1-800-715-4453 to speak with one of our Adventure Consultants.

Some Tours Private Only: Now through August 31

Group inn-based tours and basecamp tours have been suspended through August 31. Private inn-based and basecamp tours are being operated with transportation provided. For inn-based and basecamp tours starting between September 1 and December 31, guests traveling in groups of one and two will be temporarily put on waitlists to join those trips if and when they are opened to mixed groups. Private tours for groups of two or more guests are also an option instead of the waitlists. Some differences may apply for our International destinations and tours. 2021 trips are unaffected by these policies.

Private Transportation Required: Group Backcountry Trips through August 31

On group backpacking trips, porter/stock-supported trips, llama treks and day hikes, guests are asked to caravan in private vehicles to the trailhead. Wildland will provide transportation for private groups. Trips that require Wildland shuttles (i.e. thru hikes, 4x4 roads...etc.) will have measures in place to maintain physical distancing such as extra vehicles, multiple runs, required use of facemasks...etc.

2021 Trips

We are currently planning to run 2021 trips with normal transportation and standard group scheduling.


New! Temporary Risk-Free Booking Terms

If you're like us, you're dreaming of your next adventure! We understand these are extraordinary times, and we want to make it as risk-free and easy as possible for you to plan your next trip. In this spirit, we have significantly amended our terms and conditions for all multi-day USA trips. The current terms are:

  • $100 Deposits: Deposits are currently $100 per person for all USA multi-day trips (normally $500.) Deposits for trips outside the USA are still $500.
  • 30-Day Balance Due: The final balance on all USA multi-day reservations will be due 30 days prior (normally 60 days.) For Phantom Ranch tours and trips outside of the USA, the final balance is still due 60 days prior.
  • Risk Free Cancellation: If you cancel your trip for any reason before your final balance is due, or we are forced to cancel the trip due to additional closures or restrictions, 100% of your deposit can be transferred or held on account indefinitely.


Special Pricing for Private Trips

We want to make it as easy as possible for private groups and families to plan that classic American road trip in 2020 and tack a Wildland trip on along the way! For this reason we are offering a 10% discount (20% for return guests) off our private trip rates for groups of 4 or more. This promotion only applies to private trips through the end of 2020, and for reservations made after 4/25/2020.