25 years experience in adventure travel

COMMON QUESTIONS

We are here to support you in any way we can. Please peruse the below list of frequently asked questions, and give us a call at 800-715-4453 (HIKE) if you need additional information.
Hiking Adventure Reservations
     
     
     
 
Where should I leave my car and/or my luggage?
 
 
Many of our guests leave their vehicles and luggage at their hotel while they're in the backcountry. We also have offices with attached warehouses in Flagstaff, Arizona and Bozeman, Montana; you're more than welcome to leave vehicles and luggage at one of these locations.
 
     
 
What's the weather going to be like?
 
 
On each tour page you will find a link to "Weather and Safety" under the Tour Details in the right hand column. Our Weather and Safety pages will give you a breakdown of average temperatures by month as well as a description of the area's weather patterns.
 
     
 
What equipment/clothing will I need?
 
 
When you inquire about or register for a specific tour, we'll email you a detailed trip packet. In this packet is a list of required and recommended gear and clothing items. To find local stores that sell gear or clothing, please see our Friends page.
 
     
 
Where does my trip begin and how do I connect with my guide?
 
 
When you register for a trip you will receive an information packet that details when and where you will meet your guide and group for a pre-trip orientation. For multi-day trips, this meeting normally takes place at 4:00 the day before the start date. At this meeting you will prepare for your upcoming adventure. This meeting takes place at the following locations (for all trips not listed, we notify guests of meeting location upon registration):
  • Grand Canyon and Utah Tours: Heritage Square in downtown Flagstaff, Arizona (mule-assisted tours meet in Tusayan, Arizona or the South Rim)
  • Yellowstone Tours: Bozeman, Montana
 
     
 
Where should I stay before and after my trip?
 
 
You will find lodging recommendations in your pre-trip information packet as well as on our Friends page. For lodge-based tours the lodging is included and will be detailed in the packet.
 
     
 
Do you provide transportation?
 
 
All multi-day tours (excluding the Phantom Ranch and the Mule-assisted Grand Canyon Classic) include transportation from the town of origin to the trail head and back. Flagstaff area day hikes and Photography Tours also include transportation to and from Flagstaff.
 
     
 
Will my guide know much about natural and cultural history?
 
 
All of our guides are very knowledgeable about the history of the areas they guide in. You will have the option to learn about the natural and cultural history of the region you are venturing into. There is a tremendous amount of fascinating history to learn about if you're interested, so just let your guide know how much you want to know!
 
     
 
What first-aid and safety precautions do you take?
 
 
Your safety is our top priority, followed by fun and comfort. All of our guides are very experienced in the mountains and canyons. We require all of our guides to be certified as Wilderness First Responders or EMT's. On many of our tours the guide also carries a satellite phone.
 
     
 
Is it OK if I've never backpacked before?
 
 
We do not expect any prior backpacking or even hiking experience, however backpacking can be a physically demanding activity. All of our trips are differentiated by level of difficulty. While planning your trip we will work with you to determine the right trip for you based on your physical abilities, experience, and desire (easy, moderate, strenuous, or extreme). We recommend starting an exercise routine several weeks to several months prior to your trip date, especially if you live at or near sea level. Many of our trips are at higher altitudes (7,000 feet up to 18,000 feet), demanding at least a modest level of cardiovascular fitness.
 
     
 
What if I have dietary restrictions?
 
 
If you have any diet restrictions or preferences, such as vegetarian, vegan, or Atkins, please tell us before hand and we will attempt to accommodate your dietary wishes and needs at no extra charge.
 
     
 
What is the age limit for children to go on a trip?
 
 
We recommend that children be age 12 or older to participate on a trip. If your child is under the age of 12 give us a call and we'll work with you to make a responsible choice.
 
     
Hiking and Backpacking Tour Company Information