Photo: Kathryn Chan

Guided Hiking Tours and Backpacking Trips

Wildland Trekking Phone Number

9am to 5pm Everyday

800-715-HIKE

Privacy Policy

Privacy Policy Statement

This is the website of The Wildland Trekking Company, LLC.

Arizona Office (Main)
4025 East Huntington, Suite 150
Flagstaff, AZ 86004

Montana Office
2304 N 7th Ave, Unit K
Bozeman, MT 59715

California Office
30656 Seminole Dr.
Coarsegold, CA 93614

We can be reached via email from our Contact Us form or you can reach us by telephone at 800-715-HIKE (4453) (HIKE) or 928-607-8510.


Your Information

We respect the privacy of our guests and the privacy of their personal information. All guest information collected by The Wildland Trekking Company is governed by our Terms & Conditions. Although we own the data storage, databases, and the wildlandtrekking.com website, you retain all rights to your information.


What we Collect

Wildlandtrekking.com Visitors - Primarily, we collect volunteered information through the use of interactive forms. When requesting information from us we ask for the following information: your name, contact information, email address, mailing address, and referral source. Users of wildlandtrekking.com also have the choice to provide more information regarding their interest in Wildland Trekking Adventures and our partner companies. When requesting to join the e-newsletter mailing list, we also collect your name and email address. Through the use of third party partners, The Wildland Trekking Company may also retain and analyze certain visitors' information regarding the use of wildlandtrekking.com and the services available therein. Information collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, Cookie data, and live chat transcripts.

E-Mail - We collect the e-mail addresses and certain personally identifiable information of those who communicate with The Wildland Trekking Company via e-mail.

Registration Forms - Guests will be given the opportunity to submit their required personal information via our Registration Forms. Although different information is required for different destinations and journey styles, the Registration Forms can ask for the following: payment information, emergency contact information, past medical history, current medications, physical limitations, signed medical release, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.


Use of Information

We may use personal information to provide the services you've requested. We may also use personal information for auditing, research and analysis to improve The Wildland Trekking Company. We may use third parties to assist us in analyzing your personal information, and we require that such third parties agree to comply with our Privacy Policy and all appropriate confidentiality and security measures.

We do not share or sell the information we collect for commercial purposes, except to provide the services you've requested, when we have your permission, or under the following circumstances:

  • If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving possibly threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.
  • If The Wildland Trekking Company is acquired or merged with another company. In this event, The Wildland Trekking Company will notify you before information about you is transferred and becomes subject to a separate privacy policy.
  • If The Wildland Trekking Company partakes in cross company marketing. In this event, The Wildland Trekking Company can share select data with reputable partner companies for the sole purpose of marketing to those guests who have agreed to receive The Wildland Trekking Company marketing. This data is limited to: your name, mailing address, and email address.


Cookies and JavaScript

Both Cookies and JavaScript are required to use the secure areas of wildlandtrekking.com. We use Cookies and JavaScript to assist in providing services and a positive and personalized user experience. If you have your internet browser set to reject cookies or to disable JavaScript, your usage of the secure areas of wildlandtrekking.com will likely be interrupted.


Security

The Wildland Trekking Company has incorporated systems intended to protect user information and maintain security of data. Each guest is assigned a unique username and password, which is required to access their personal information and booking information. We have attempted to protect The Wildland Trekking Company's servers by the use of firewalls and implementing other generally available security technologies.


Accessing and Updating Personal Information

When you use The Wildland Trekking Company website, we make good faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or to delete information if it is not otherwise required to be retained by law or for valid business purposes. You may update your information by logging into your user account or contacting us by phone, email, or mail. We may decline to process requests that are unreasonable such as requests concerning information residing on backup drives.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and offerings. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us, or writing to us at the above address. You may receive mailings from other reputable companies.

Visitors and guests who supply us with their telephone numbers on-line may receive telephone calls from us with information about new products and offerings. If you do not wish to receive such telephone calls, please let us know by sending us e-mail, calling us at the above telephone number, or writing to us at the above address.

Persons who supply us with their e-mail address on-line may receive e-mail contact from us with information regarding new products and offerings. If you do not wish to receive such e-mails, please let us know by emailing us, calling us at the above telephone number, or writing to us at the above address.

With respect to Ad Servers: We do not, and will not, partner with or have special relationships with any ad server companies.


Changes to this Privacy Policy

The Wildland Trekking Company will periodically update this policy. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most changes made will be minor.

Those concerned with how private information is used by The Wildland Trekking Company should contact us with any questions using the above email forms, phone number, and mailing addresses.